Privacy Policy

At bdt89, your privacy is a core commitment. This Privacy Policy describes the types of personal information we collect from players registered on our platform, how we use that information, with whom we may share it, and the rights you hold as a user based in Bangladesh. By accessing or using bdt89, you acknowledge that you have read, understood, and agree to the terms described in this document.

This policy applies to all services offered through bdt89.club, including cricket betting, live casino games, slots, crash games, and all related account management and payment processing features. If you have any questions or concerns about how your data is handled, please contact our support team at the email address provided at the end of this policy.

1. Information We Collect

bdt89 collects personal information necessary to provide a secure, personalised, and compliant gaming experience. The information we collect falls into two main categories: information you provide to us directly, and information we collect automatically when you use our platform.

Information You Provide Directly

• Full name, date of birth, and nationality — required for account registration and age verification (players must be 21 years or older).
• Mobile phone number and email address — used for account communication, transaction notifications, and two-factor authentication.
• Payment details — including mobile wallet identifiers for bKash, Nagad, and Rocket transactions. We do not store full card numbers or mobile PIN codes.
• Identity verification documents such as a National ID (NID) or passport, collected only when required for KYC compliance.
• Voluntary communications — messages you send to our support team via email or live chat regarding account issues, disputes, or feedback.

Information Collected Automatically

• Device information — browser type, operating system, device model, screen resolution, and unique device identifiers.
• Log data — IP address, login timestamps, pages visited, session duration, and actions taken within your account.
• Transaction records — deposit amounts, withdrawal requests, game history, and bet records, retained for auditing and responsible-gaming monitoring purposes.
• Cookie and tracking data — see the Cookies and Tracking section below for full details on what we collect and how you can manage your preferences.

2. How We Use Your Information

bdt89 processes your personal data only for clearly defined purposes that are necessary to deliver and improve our services. We do not use your data for purposes incompatible with those stated below.

• Account creation and management — verifying your identity, processing your registration, and maintaining your account profile.
• Payment processing — facilitating deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment partners, including verifying transaction legitimacy.
• Customer support — responding to your enquiries, resolving disputes, and providing technical assistance related to your bdt89 account.
• Security and fraud prevention — detecting and investigating suspicious activity, protecting your account from unauthorised access, and ensuring the integrity of our platform.
• Responsible gaming — monitoring gameplay patterns to identify signs of problem gambling and, where appropriate, applying account protections or directing you to support resources.
• Service improvements and analytics — understanding how players interact with bdt89 so we can optimise features, game offerings, and the overall user experience for Bangladesh players.

3. How We Share Your Information

bdt89 does not sell, rent, or trade your personal information to third parties. We share data only in the limited and specific circumstances described below, and we require any third party that receives personal data to maintain appropriate security and confidentiality standards.

Payment Service Providers

To process deposits and withdrawals, we share the minimum necessary transactional information with payment partners including bKash, Nagad, and Rocket. These providers operate under their own privacy frameworks and are not permitted to use your data for any purpose other than completing the payment.

Legal and Regulatory Obligations

We may disclose personal information when required to do so by applicable law, court order, or a lawful request from a government authority in Bangladesh or another jurisdiction with authority over our operations. In such cases, we will disclose only the minimum data necessary to comply with the legal requirement.

Technology and Infrastructure Partners

We engage trusted technology providers — including cloud hosting, game platform providers such as Pragmatic Play, Evolution Gaming, and Spribe — who may process data on our behalf as part of service delivery. All such processors are bound by data processing agreements that restrict use to the agreed purpose only.

4. Cookies and Tracking Technologies

bdt89 uses cookies and similar tracking technologies to keep your session active, remember your preferences, and analyse how players use our platform. The types of cookies we use include:

• Essential cookies — strictly necessary for the website to function, including session authentication and security tokens. These cannot be disabled without breaking the service.
• Analytics cookies — help us understand usage patterns, page load performance, and error events so we can improve the platform for Bangladesh players. We use anonymised data where possible.
• Preference cookies — store your language setting, display preferences, and other personalisation choices across sessions.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to log in or use certain features of bdt89. Blocking analytics and preference cookies does not prevent you from using the platform.

5. Data Security

bdt89 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes 256-bit SSL encryption on all data transmissions, secure storage of credentials using one-way cryptographic hashing, strict access controls limiting data access to authorised personnel only, and regular security audits of our platform infrastructure.

While we take all reasonable steps to safeguard your data, no online platform can guarantee absolute security. If you suspect that your bdt89 account has been compromised, please contact our support team immediately at [email protected] so we can take prompt protective action.

6. Data Retention

bdt89 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. For active accounts, we retain account information and transaction records throughout the duration of your account relationship with bdt89. For closed or dormant accounts, we typically retain data for a period of up to five years following account closure, unless a longer period is required for legal compliance or dispute resolution purposes.

When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it. Anonymised aggregate data (which cannot be traced back to any individual) may be retained indefinitely for statistical or research purposes.

7. Your Rights

As a bdt89 player, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected] with your registered account details and a clear description of your request.

• Right of Access — you may request a copy of the personal data we hold about you at any time.
• Right to Rectification — if your data is inaccurate or incomplete, you may request that we correct or update it.
• Right to Erasure — in certain circumstances, you may request deletion of your personal data, subject to overriding legal retention obligations.
• Right to Restriction — you may ask us to restrict processing of your data while a complaint or accuracy dispute is being resolved.
• Right to Object — you may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.

We will acknowledge all valid rights requests within 5 business days and aim to fulfil them within 30 days. In cases where a request is complex or we have received a high volume, we may extend this period by a further 30 days, in which case we will notify you.

8. Third-Party Services and Links

bdt89 integrates games and content from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you interact with a game from a third-party provider, that provider may collect certain technical data about your gameplay session directly through its own systems. bdt89 has no control over, and accepts no responsibility for, the privacy practices of these independent game studios.

We encourage you to review the privacy policies of any third-party provider whose games you play. This Privacy Policy applies only to data collected by bdt89 directly and does not govern the practices of third-party studios or payment processors beyond their contractual obligations to us.

9. Children's Privacy and Age Restriction

bdt89 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If you are under 21, you must not register for or use bdt89 under any circumstances.

10. Changes to This Privacy Policy

bdt89 reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the Effective Date at the top of this page and, where the changes are significant, we may also notify registered players via email or an in-platform notice.

Your continued use of bdt89 following any posted update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how bdt89 handles your personal data, our dedicated support team is available to assist you. We are committed to responding to all privacy-related enquiries in a timely and transparent manner.

Email: [email protected]